Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@wardspeed.com.au. Please note that returns will need to be sent to  us,

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@wardspeed.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

The contents of this publication are based on personal experiences, recollections, opinions, and information available to the author at the time of writing.

While reasonable care has been taken to ensure the accuracy of the material presented, the author and publisher make no representations or warranties as to the completeness, accuracy, reliability, or currency of any information contained in this book.

This publication may include references to real individuals, organisations, or events. Any such references are presented in good faith and are based on the author’s interpretation, opinion, or recollection of those matters. To the extent permitted by law, the author and publisher disclaim any liability for any loss, damage, or harm (including, without limitation, reputational harm) arising directly or indirectly from the publication or use of this material.

The views and opinions expressed in this book are those of the author and do not necessarily reflect the views of any other individual, organisation, or entity.

This book is provided for general informational and entertainment purposes only and should not be relied upon as a statement of fact in relation to any person or entity.

Readers are encouraged to exercise their own judgment and seek independent advice where appropriate.

By purchasing or reading this publication, the reader acknowledges and agrees that the author and publisher shall not be held liable for any claims arising from the use or interpretation of its contents, to the fullest extent permitted by applicable law.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@wardspeed.com.au.